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please read before submitting your inquiry ESPECIALLY FOR ANY CUSTOM ORDERS.
Inquiries for ANY CUSTOM CUPCAKE ORDERS should be made at least 1 week in advance to allow for back and forth communication on details. Custom orders are defined as special colors, design requests.
For COOKIE ORDERS, please inquire/place your order at least 2 weeks before you need it.
Please allow for us to get back to you in the next 24-48 hours from the date of your submission.
If this is an urgent matter, please call us directly during operating hours at 808-536-2253 for immediate assistance. You may also email us directly firstname.lastname@example.org.
All custom orders will REQUIRE a sample picture/image of the design that you would like us to replicate. These images will serve as samples and guidelines for design(colors, placement of designs, etc.) Please send us no more than 3 pictures and include as many details as possible. These images can be emailed to us directly at email@example.com. You will not be able to attach it to this inquiry.
SUNDAY PICK UP ORDERS: These orders are limited to 48 OR MORE CUPCAKES. The shop is not open to the public on Sundays. We ask that you please be prompt to pick up your order at your selected time. A courtesy call is appreciated if you are running late. No deliveries are available on Sundays. Pick up times are usually between 8am-10am.