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please read before submitting your inquiry ESPECIALLY FOR ANY CUSTOM ORDERS.

  • Inquiries for ANY CUSTOM CUPCAKE ORDERS should be made at least 1 week in advance to allow for back and forth communication on details.

  • For COOKIE ORDERS, at least 2 weeks in advance.

  • Please allow for us to get back to you in the next 24-48 hours from the date of your submission.

  • If this is an urgent matter, please call us directly during operating hours at 808-536-2253 for immediate assistance.

  • All custom orders will REQUIRE a sample picture/image of the design that you would like us to replicate.  These images will serve as samples and guidelines for design(colors, placement of designs, etc.) Please send us no more than 3 pictures and include as many details as possible. These images can be emailed to us directly at You will not be able to attach it to this inquiry.

Thank you for your interest in Hokulani Bake Shop!

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